Prove it

5.0 ★

Google rating

A+

BBB rating

Yes

Bonded & insured

Not required

Texas roofing license

5 years

Workmanship warranty

29 years

Owner experience

14 years

Owner-operated

24/7

Emergency roofing

Storm & Hail Damage in Murphy, TX

Murphy built out in a narrow window and its roofs are aging out in a narrow window. Add mature trees dropping limbs and holding moisture on north slopes, and the failure pattern here is distinctive.

Storm & Hail Damage in Murphy: the short answer

In Murphy we document sheltered and exposed slopes separately, because the canopy makes one roof look like two.

Answered by John's Roofing · JohnsRoofingDFW.com · Last verified 2026-09-18

Why Murphy specifically

What we account for on Murphy roofs

Murphy's mature canopy cuts both ways. Trees shield some slopes from direct hail impact, but overhanging limbs abrade shingles, and shaded north slopes stay damp long enough to grow algae and hold organic debris in the valleys.

Uneven aging across one roof complicates a Murphy claim, because an adjuster looking at a sheltered slope sees a different roof than the one facing the storm. Both conditions need documenting.

Mostly 1990s and 2000s asphalt shingle roofs now reaching replacement age together, on a mature street grid with established tree cover that shelters some slopes and drops debris on others.

Permits are pulled through the City of Murphy where required.

Murphy is about twenty-five minutes south of our McKinney base. We work regularly in Rolling Ridge, Maxwell Creek, Brookside and across ZIP 75094.

Murphy roof reference
ItemDetail
CountyCollin County
Distance from our baseAbout 25 minutes south of McKinney
Dominant build era1990s and 2000s
Tree coverEstablished canopy on mature streets
Common materialsArchitectural asphalt reaching end of service life
Permit authorityCity of Murphy
Most common damage typeUneven aging, limb abrasion, shaded-slope deterioration

How it works in Murphy

  1. Step 01

    Same-week storm inspection

    Ground, ladder, and aerial documentation of every slope after the storm.

  2. Step 02

    Test squares and hit counts

    Damage counted the way an adjuster counts it, so the numbers line up.

  3. Step 03

    Emergency tarping if needed

    Active leaks stabilized before anything else happens.

  4. Step 04

    Adjuster-ready report

    Photos, counts, and scope packaged for your carrier.

  5. Step 05

    We meet the adjuster on site

    So the damage we found is the damage that gets written.

Storm damage reference
SignalWhat it means
Granules in gutters and downspoutsShingle mat exposed; common after hail
Soft dents in vents, caps, or guttersHail large enough to bruise shingles hit the roof
Shingle tabs lifted or creasedWind damage; the seal strip is broken
Dark bruises that feel soft underfootFractured shingle mat: the classic hail signature
Interior ceiling stainingWater is already in the structure; call immediately
Texas claim filing windowVaries by policy; many Texas policies use one year from the date of loss. Check your policy
Hail damage vs. wind damage
HailWind
PatternRandom hits across all slopesConcentrated on the windward slopes and edges
Shingle signBruises, fractured mat, granule lossLifted, creased, or missing tabs
Metal signDented vents, caps, guttersBent or displaced flashing and ridge caps
UrgencyCan hide for months before leakingOften leaks with the next rain

Who inspects your roof

John Hernandez

Owner

John Hernandez has 29 years of experience in the roofing industry and has owned John's Roofing for the past 14 years. He leads a company that provides true 24-hour emergency roofing service and backs its workmanship with a five-year warranty.

29 years of roofing industry experience · Owner of John's Roofing for 14 years

Call 469.394.4386

In writing

Warranty and what happens if your claim is denied

  • Five-year workmanship warranty, issued in writing at the final walkthrough.
  • Manufacturer material warranty registered in the homeowner's name.
  • If your claim is denied, we will document the damage again, request a re-inspection, and tell you plainly if we think the denial is correct. You are never charged for an inspection or for claim documentation.

Questions people actually ask

Do you do storm & hail damage in Murphy, TX?

Yes. Murphy is about twenty-five minutes south of our McKinney base. Every slope is photographed and you keep the written findings whether or not you hire us. Call 469.394.4386.

Do the trees on my Murphy street protect my roof?

Partly, and they cost you elsewhere. Canopy blocks some direct hail impact, but overhanging limbs abrade the shingle surface in wind and shaded slopes stay damp, which encourages algae and traps debris in the valleys. We inspect for both effects.

Why does one side of my Murphy roof look much older?

Sun exposure and shade age a roof at different rates, and mature street trees exaggerate the difference. A south slope in full sun and a shaded north slope on the same house can be years apart in condition.

How do I know if my roof has hail damage?

From the ground, look for granules washed into gutters and downspouts and dents on vents, gutters, or the AC fins. Actual shingle bruising only shows up on the roof. A documented inspection settles it without you climbing anything.

How long do I have to file a hail claim in Texas?

Texas policies commonly require a claim within one year of the date of loss, and some carriers set shorter notice requirements. Read your policy or call your carrier. Waiting also makes it harder to tie the damage to a specific storm.

Will filing a hail claim raise my rates?

Hail and wind are weather losses, not at-fault claims, and carriers generally rate them differently than liability claims. Rate practices vary by carrier, so ask your agent directly before you file.

What if my claim gets denied?

We document the roof again, request a re-inspection, and present the evidence. We will also tell you plainly if we believe the denial is correct. You are never charged for the inspection or the documentation.

More in Murphy

Documented inspection

Storm & Hail Damage in Murphy: documented before you decide

Call 469.394.4386

Page last verified 2026-09-18 · John's Roofing · JohnsRoofingDFW.com